Board Director

Susan Story

President and CEO
Board Member from 2011-2013; March 2015-Present

Susan Story is president and chief executive officer (CEO) of American Water, the largest publicly traded U.S. water and wastewater utility company providing water, wastewater and other related services to an estimated 15 million people in more than 45 states and parts of Canada. A veteran utility executive with more than 30 years of experience, Ms. Story leads a team of 6,400 employees who deliver safe, clean, affordable and reliable water services to its customers. 

Before joining American Water, Story served as executive vice president of Southern Company, one of America's largest generators of electricity serving regulated and competitive markets across the southeastern United States.  In that role she was also president and CEO of Southern Company Services. She began her career at Southern Company as a nuclear power plant engineer and had increasing leadership responsibilities in power plant and T&D operations, customer service, human resources, corporate real estate and supply chain.

Story currently serves on the board of directors for the Bipartisan Policy Center and Alliance to Save Energy, and the Moffitt Cancer Center Board of Advisors.  She was recently the national chairman for the Center for Energy Workforce Development and served on the boards of the National Renewable Energy Laboratory and the Alliance to Save Energy.