Salt River Project (SRP)

SRP provides electricity to more than 2 million people in a 2,900-square-mile area in the thriving greater Phoenix metropolitan area known as the “Valley.” SRP also is the Valley’s largest water supplier, with a water service territory that spans 375 square miles. In addition, SRP manages the 13,000-square-mile watershed that supplies a majority of the Valley’s surface water. Founded in 1903, SRP is an integrated electric utility, providing generation, transmission and distribution services. It is one of the largest public power utilities in the United States. SRP delivers about 1 million acre-feet of water a year to agricultural, municipal and irrigation water users. Our mission is clear: To deliver ever-improving contributions to the people we serve through the provision of low-cost, reliable water and power, and community programs, to ensure the vitality of the Salt River Valley.”

SRP’s maintains a positive reputation as a strong customer service organization. J.D. Power and Associates has ranked SRP No. 1 in the West in customer service for business and/or residential customers seven times in the past seven years. SRP has ranked first among Western states in residential customer service satisfaction for three consecutive years, and No. 1 in business customer service satisfaction for the past two years. In 2004, SRP also ranked best in the nation for residential customer service satisfaction.

SRP has approximately 4300 employees, and our volunteers contributed nearly 700,000 hours of community service last year. SRP employees through its Employee Boosters Funds gave more than $1 million to non-profits in Arizona. In addition, SRP corporate contributions endowed nearly $2.4 million to more than 300 non-profits in the state.

SRP is dedicated to supporting educational efforts that support teachers and promote academic achievements in math, science, and technology. Our education efforts reached more than 200,000 students last year through programs supported by $750,000 in corporate contributions.

In addition, water resource management and sustainability are crucial to supporting the growth in Arizona and the Southwest. This year, SRP’s Board approved $500,000 to support a new University of Arizona program that will examine sustainability, hydrologic science and the balance between water supply and demand in Arizona.